Privacy Policy
Last updated: November 2024
DialBridge AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Request a demo or pricing information
- Subscribe to our newsletter
- Use our voice automation services
- Contact us via phone, email, or chat
This information may include:
- Name and contact information (email, phone number, address)
- Business information (company name, industry, size)
- Communication preferences
- Call recordings and transcripts (with consent)
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring website or source
- Geographic location (country/region level)
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your requests and inquiries
- Send you marketing communications (with your consent)
- Improve our website and services
- Analyze usage patterns and trends
- Comply with legal obligations
- Protect against fraud and unauthorized access
Information Sharing
We do not sell your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Business partners (with your consent)
- Legal authorities when required by law
- Successors in the event of a merger or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@dialbridge.ai
- Phone: (555) 123-4567
- Address: 123 Innovation Drive, Austin, TX 78701